Privacy Policy

This Privacy Policy describes how Teambrite, a property of New Era Grafix Inc. ("we", "us", or "our") collects, uses, and protects your personal information when you use our employee recognition and rewards platform (the "Service").

1. Information We Collect

1.1 Company Information

We collect and store the following information about companies using our Service:

• Company name and contact information
• Billing and payment information
• Company address and location
• Administrative user contact details
• Payment history and credit information

1.2 Employee Information

We collect the following information about employees within participating companies:

• Full name and email address
• Work anniversary dates
• Birthday (month and day only)
• Role and department information
• Reward and recognition history
• Credit balance and transaction history

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our Service
• To process and manage reward distributions
• To track and manage credit balances
• To send important notifications about rewards and milestones
• To process payments and maintain billing records
• To improve and optimize our Service
• To comply with legal obligations

3. Data Storage and Security

3.1. All data is stored securely in Canada using industry-standard encryption and security measures.

3.2. Payment information is processed through secure, PCI-compliant payment processors, Stripe & Square.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With your employer for reward management purposes
• With payment processors to facilitate transactions
• With legal authorities when required by law
• With service providers who assist in operating our platform

5. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of non-essential communications

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session and preferences
• Understand how you use our Service
• Improve our platform's performance
• Protect against unauthorized access

7. Children's Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[email protected]
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Teambrite
A property of New Era Grafix Inc.
London, Ontario
Canada